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Customer Centricity in New Product Development: Radical Customer Orientation as the Key to High-potential Innovations

  • The pressure on companies to innovate is increasing. Market conditions are becoming more volatile. The number of competitors is increasing. New business models are upsetting old structures. And customers are increasingly well informed and digitally connected. Only offers that provide comprehensible and credible solutions for a company's own pain points can prevail.

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Author:Ute RademacherORCiD
DOI:https://doi.org/10.1007/978-3-662-67697-4
ISBN:978-3-662-67697-4
Publisher:Springer
Place of publication:Berlin/Heidelberg
Document Type:Book
Language:German
Year of Completion:2023
Release Date:2025/03/03
Tag:Consumer Psychology; Digital Psychology; IT Development; Management Consulting; New product development
Pagenumber:IX, 42
Institute:Fachbereich Soziale Arbeit und Gesundheit
Research Focus Area:Ressourcenorientierung im Spannungsfeld von Individuum und Gesellschaft (ROSIG)