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What Causes the Dependency between Perceived Aesthetics and Perceived Usability?

  • Several studies reported a dependency between perceived beauty and perceived usability of a user interface. But it is still not fully clear which psychological mechanism is responsible for this dependency. We suggest a new explanation based on the concept of visual clarity. This concept describes the perception of order, alignment and visual complexity. A high visual clarity supports a fast orientation on an interface and creates an impression of simplicity. Thus, visual clarity will impact usability dimensions, like efficiency and learnability. Visual clarity is also related to classical aesthetics and the fluency effect, thus an impact on the perception of aesthetics is plausible. We present two large studies that show a strong mediator effect of visual clarity on the dependency between perceived aesthetics and perceived usability. These results support the proposed explanation. In addition, we show how visual clarity of a user interface can be evaluated by a new scale embedded in the UEQ+ framework. Construction and first evaluation results of this new scale are described.

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Metadaten
Author:Martin Schrepp, Raphael Otten, Kerstin Blum, Jörg ThomaschewskiORCiD
DOI:https://doi.org/10.9781/ijimai.2020.12.005
ISSN:1989-1660
Parent Title (English):International Journal of Interactive Multimedia and Artificial Intelligence
Publisher:Universidad Internacional de La Rioja
Document Type:Article
Language:English
Year of Completion:2021
Release Date:2025/05/05
Tag:Aesthetics; Layout; Usability; User Experience; Visual Clarity
Volume:6
Issue:6
First Page:78
Last Page:85
Institute:Fachbereich Technik
Research Focus Area:Industrielle Informatik