Open Access

Jenny Pilz, Jana Deutschländer, Jörg Thomaschewski, Eva-Maria Schön

• The integration of Human-Centered Design into agile product development can be challenging. In particular, the application of established user research and UX design methods within short feedback cycles frequently leads to discussions. This article provides an overview of the development and current state of research in Agile UX. In particular, we analyse Lean UX and answer the following questions: How can user research be implemented in agile product development and which best practices can be used to achieve it? For this purpose, we conducted a literature review and analysed how user research in agile product development has progressed in recent years. We discuss an approach that leverages identified best practices for Agile UX by introducing a new model for integrating Lean UX with Scrum to address the needs of the users more strongly in agile product development. We conclude that existing best practices and patterns already aim to adapt established user research methods to the agile framework. Lean UX provides a suitable approach to integrate such user research methods for use in agile product development. This approach has the potential to improve the user experience.