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Design and Validation of a Framework for the Creation of User Experience Questionnaires

  • Existing user experience questionnaires have a fixed number of scales. Each of these scales measures a distinct aspect of user experience. These questionnaires can be used with little effort and provide a number of useful support materials that make the application of such a questionnaire quite easy. However, in practical evaluation scenarios it can happen that none of the existing questionnaires contains all scales necessary to answer the research question. It is of course possible to combine several UX questionnaires in such cases, but due to the variations of item formats this is also not an optimal solution. In this paper, we describe the development and first validation studies of a modular framework that allows the creation of user experience questionnaires that fit perfectly to a given research question. The framework contains several scales that measure different UX aspects. These scales can be combined to cover the relevant research questions.

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Metadaten
Author:Jörg ThomaschweskiORCiD, Martin Schrepp
DOI:https://doi.org/10.9781/ijimai.2019.06.006
Parent Title (English):International Journal of Interactive Multimedia and Artificial Intelligence
Document Type:Article
Language:English
Year of Completion:2019
Release Date:2024/08/19
Tag:Evaluation; Questionnaire; User Experience
Volume:5
Issue:7
First Page:88
Last Page:95
Institutes:Fachbereich Technik
Research Focus Areas:Industrielle Informatik